Jim Urell, ICT Convergence and Mobility Consultant, eircom Advisory Services |
Unified
Communications from eircom
Our Unified Communications (UC) solutions are integrated
product sets designed to let you maximise the potential
of UC to raise productivity in your organisation. A
typical enterprise solution will include:
Clear strategy alignment:
Our consultative team at eircom Advisory Services assess
your processes, technology, people and place of work
to identify business pain points and productivity opportunities,
such as delays and inefficient communication and collaboration,
or business processes. We can then provide a UC road
map, including recommendations for revised processes
and ICT infrastructure.
Converged IP infrastructure:
We typically recommend a converged IP enterprise network
as the platform to enable UC-lead productivity gains.
This infrastructure supports enterprise-wide IP calling
simplified cabling to the desktop, application prioritisation,
and easier, faster moves, adds and changes (MACs).
UC Platform: Through
Lan Communications, eircom’s wholly owned systems
integration subsidiary, we provide Nortel and Cisco
UC solutions so you benefit from local support for your
infrastructure and business needs not just during rollout,
but into the future. Through our partner CDSoft, we
can design and implement architecture incorporating
Active Directory, Office Communications Server and SharePoint
Server. Working with strategic partners BearingPoint
and Version 1, eircom can manage UC integration with
both SAP and Oracle systems, delivering the full range
of business benefits.
"Presence" tools
to improve productivity: the UC components
described above automatically detect and use "presence"
information (Focus
on 'presence' ) about individuals and teams
to eliminate the old barriers to productivity, including
voicemail tag, or workflows that stall due to the unavailability
of key decision makers. Other UC components, residing
on top of an IP infrastructure, improve productivity
by delivering collaborative online workspaces and one-click
contactability for all staff (via mobile, landline,
instant messaging, teleconference, video conference).
For more information on what a UC implementation for
your organisation may entail, speak with your account
manager
or contact Jim Urell at jurell@eircom.ie
|
Strategy
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