Welcome to IT Perspective from eircom. We have devoted this issue to Risk Management and Workplace Productivity. On risk management, we present an approach to addressing the dual burden of ICT threat and compliance. On Workplace Productivity, we examine two ICT initiatives already reaping dividends for their organisations - AIB’s award-winning Project Alpha, presented by Andy Johnston, Head of Telecoms and secondly eircom’s big move to its new headquarters in 1, Heuston South Quarter. We also review the approach of the Blackrock Clinic in optimising their investment in ICT to deliver world-class services.
Please don’t hesitate to contact your account manager on any of the issues highlighted.
Connected Business:
ICT governance lessons from the financial meltdown
The financial crisis reminds us that undetected risk of any kind can trigger a domino effect of collapses. Clive Ryan, Director of Advisory Services, examines how companies can uncover and start addressing hidden ICT risk.
Andy Johnston, AIB Head of Telecoms, discusses how their award-winning Project Alpha, has improved staff performance, morale and most importantly, significantly improved customer service.
The Blackrock Clinic and eircom Advisory Services worked closely to fully utilise the Blackrock Clinic’s ICT capability to deliver advanced diagnosis and treatment, as well as upholding world-class standards of service.
Meeting business needs with best practice ICT standards
This article explains the multiple benefits for an organisation through achieving a recognised standard for information security management, business continuity preparedness, or payment card industry data security.
Reader
favourites from previous issues
Topaz selects eircom for ICT master plan Topaz implements a unified communications and collaboration strategy to support its recent relocation to new Headquarters (Topaz House, based in Clonskeagh in Dublin 14).
read article »
World-class managed services data centre Take a 3D tour of Ireland's newest and most technologically advanced centre for hosting and managed services
read more »