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Issue 5 Summer 2009
Welcome to IT perspective from eircom. We have devoted this issue to the all important cost management agenda. We present guidelines on driving organisational performance in a reduced cost environment and recommend our top three solutions to help you achieve this. We also showcase an exciting Visual Communications project implemented recently by Bord Gáis and a Managed Network Service by Dublin City Council, which have both delivered significant efficiency gains to their respective organisations. Finally, we review the approach of international web hosting organisation, Hostopia, who partnered with eircom t drive their ambitious European expansion plans.

Please don’t hesitate to contact your account manager on any of the issues highlighted.
With budget pressure biting more sharply than ever, Peter Clarke, eircom Director of Enterprise Market, examines how organisations can leverage ICT to drive performance in a reduced cost environment
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A look behind the scenes at the network service model of Dublin City Council, which recognised that the most cost-effective and efficient way to manage its equipment and IT security needs was through a managed services partnership
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Bord Gáis CEO, John Mullins, explains how investment in visual communications has reduced overheads and brought staff closer together as the company undergoes an exciting period of change and growth.

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Hostopia, one of world's fastest growing web hosting organisations, looked for flexibility and responsiveness from its chosen data centre to drive its ambitious European expansion plans.
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Proven eircom solutions like managed ICT services, customer contact systems and visual communications can deliver rapid ROI to help you achieve your cost-reduction objectives.

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In this issue:
Minister welcomes eircom's investment in NI
eircom Announces New Group CEO
New appointments in eircom corporate markets
Lan Communications Takes European Growth Award at Verint Partner Summit
Reader favourites from previous issues


eircom moves to 1 Heuston South Quarter
Detailed planning and a focus on end user needs - not on technology alone - helped eircom's IT department deliver on the "New World of Work" vision.
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Andy Johnston, AIB Head of Telecoms, discusses how their award-winning Project Alpha, has improved staff performance, morale and most importantly, significantly improved customer service.
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© eircom 2009
eircom Limited. Private Company Limited by Shares.
Registered in Dublin. Registration Number 904944.
Registered Office - 1 Heuston South Quarter, St. John's Road, Dublin 8.