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| Welcome to IT Perspective. In this edition, we discuss the growing use of Unified Communications (UC) as a proven, versatile way to reduce costs and improve efficiency. We hope you find this edition useful and please do not hesitate to contact your account manager on any of the content presented.
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Audio Player
Click play to listen
to
Peter Clarke's
introduction |
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Strategy |
eircom UC Principal Stephen Mulligan reflects on the Irish market's accelerated adoption of UC and provides his top tips for companies considering their own implementation. read more » |
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| Your Perspective |
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ESB’s web collaboration service from eircom demonstrated that introducing sustainable work methods could also improve productivity and cost control.
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| Inside Track |
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Cuisine de France’s cutting edge customer contact solution from eircom enhanced its customer response, reduced costs and increased profitability.
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| eircom Overview |
Andy O’Kelly, eircom Solutions Director, and his UC team discuss the importance of UC and eircom’s unique capability, which is underpinned by strong technology partnerships.
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| Solutions for Business |
Leveraging eircom UC to connect your infrastructure and staff is a cost-effective way to reduce costs and improve staff responsiveness. eircom Visual Communications is one such solution.
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Favorites from Previous Editions |
Andy Johnston, AIB Head of Telecoms, discusses how their award-winning Project Alpha, has improved staff performance, morale and most importantly, significantly improved customer service. Read more »
John Mullins, CEO, Bord Gais, explains how investment in visual communications has reduced overheads and brought staff closer together as the company undergoes an exciting period of change and growth. Read more » |
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