As communication trends and technologies evolve, it is important for our customers to have access to technology that makes an impact now and also creates a foundation for future success.  AVAYA, as a technology leader in unified communications and contact centre technology and a focus on customer needs, fulfills the criteria eircom sets for its technology partners. AVAYA is one of a number of partnerships eircom has forged with global technology leaders which also includes Cisco, Microsoft, Nice and Verint.